Queue
This custom made customer flow management application enables the easy tracking of the various interactions that take place between your clients and agents. The application among other things calculates the length of each transaction and records a narrative of requests made by clients. This information through our business intelligence reporting tool will allow you to assess the performance of your current workflow, your staffing needs and keeps a simple history of all interactions.
Test Drive: (All information is reset hourly)
Administrator:
Password: admin
Password: admin
Agent:
Username:
agent
Password:
password
Using the combination of username and password above you can checkout a demonstration of the application here or request additional information from us. |
